Chace Lake Villas Apartments Chace Lake Villas Apartments Price Range: $$
3.9677 stars - based on 464 reviews
98 Chace Lake Pkwy Birmingham, Alabama 35244
205-988-4977'; Customer reviews:
Dread Jones
1
Terrible experience here so PLEASE don’t spend your hard earned money at these apartments! Took the 2 and a half months to install an a/c system then 1 week after it has been installed it breaks down again and they have yet to fix it.
ja
5
Tyesha R.
1
Hello, Thank you for stopping by and reading this review, out of your day. Let’s start here I moved into these apartments on May 12, 2023, Mother’s Day weekend, and was out by January 20th, 2024. After we moved in a faulty dishwasher and washing machine and it took quite some time for my maintenance request to be worked due to some of the residents being without AC which I understood took priority. Never got a follow-up call or courtesy call with a timeframe to look forward to. Secondly, my water heater busted which caused a flood which then inconvenienced us. Now this was a normal thing in this apartment complex we would receive an email at least 5 to 7 times a month about the water being shut off. I noticed a trend and made a decision to move me and my kids out, I started looking for a home. Not to mention “ALL” these ridiculous fees that don't make any sense and when asked to explain they have no clue. I have paid two months of rent after moving out in January and just received a final bill of over $400 for water/sewer (I haven't used) then electricity ( I haven't used) and a final bill fee ( for what) when asked couldn't explain. Sad. This company is Allegiant Cater is a joke and if asked if would I recommend this apartment complex my answer would be no. Good news I'm a homeowner and I'm so glad I made that move quickly.
Destiny
1
I went from paying $600 rent at my old apartment to way over $1k because I wanted something more luxurious & that came with better amenities. My last apartment was way better and I literally had 0 problems staying there, since I’ve moved in I’ve been harassing them about fixing my thermostat & my shower. At this point, I just want to cry & move. Seriously, I pay over 1k & can’t even get a working thermostat or a shower that isn’t falling apart. I’m extremely irritated, I’ve been very patient. I don’t understand why it takes so long to fix something so simple. I feel like my apartment was not up to par before moving in, I should not be having these same issues 6 months later.
Joel Robinson
5
The Staff is great. Demond and Trey are the best maintenance men since I have been staying here.
Toddrick Wiggins
5
Trey is the best supervisor, he gets the job done!
Victoria Thorin
5
I had a tour with Hannah in November. Her expertise and sweet demeanor has left a lasting impression! I will be back!
Kirkland Smith
5
Liz was very helpful and had great energy!
Bella howard
5
Liz is Awesome!!🤩
Lisa Johnson (Monkey)
5
I called and spoke with Liz and she was so very helpful.

See What Others Are
Saying About Us

By Dread Jones on Apr 18, 2024

Terrible experience here so PLEASE don’t spend your hard earned money at these apartments! Took the 2 and a half months to install an a/c system then 1 week after it has been installed it breaks down again and they have yet to fix it.

By ja on Apr 15, 2024

By Tyesha R. on Mar 27, 2024

Hello, Thank you for stopping by and reading this review, out of your day. Let’s start here I moved into these apartments on May 12, 2023, Mother’s Day weekend, and was out by January 20th, 2024. After we moved in a faulty dishwasher and washing machine and it took quite some time for my maintenance request to be worked due to some of the residents being without AC which I understood took priority. Never got a follow-up call or courtesy call with a timeframe to look forward to. Secondly, my water heater busted which caused a flood which then inconvenienced us. Now this was a normal thing in this apartment complex we would receive an email at least 5 to 7 times a month about the water being shut off. I noticed a trend and made a decision to move me and my kids out, I started looking for a home. Not to mention “ALL” these ridiculous fees that don't make any sense and when asked to explain they have no clue. I have paid two months of rent after moving out in January and just received a final bill of over $400 for water/sewer (I haven't used) then electricity ( I haven't used) and a final bill fee ( for what) when asked couldn't explain. Sad. This company is Allegiant Cater is a joke and if asked if would I recommend this apartment complex my answer would be no. Good news I'm a homeowner and I'm so glad I made that move quickly.

By Destiny on Mar 21, 2024

I went from paying $600 rent at my old apartment to way over $1k because I wanted something more luxurious & that came with better amenities. My last apartment was way better and I literally had 0 problems staying there, since I’ve moved in I’ve been harassing them about fixing my thermostat & my shower. At this point, I just want to cry & move. Seriously, I pay over 1k & can’t even get a working thermostat or a shower that isn’t falling apart. I’m extremely irritated, I’ve been very patient. I don’t understand why it takes so long to fix something so simple. I feel like my apartment was not up to par before moving in, I should not be having these same issues 6 months later.

By Joel Robinson on Feb 27, 2024

The Staff is great. Demond and Trey are the best maintenance men since I have been staying here.

By Toddrick Wiggins on Jan 31, 2024

Trey is the best supervisor, he gets the job done!

By Victoria Thorin on Dec 29, 2023

I had a tour with Hannah in November. Her expertise and sweet demeanor has left a lasting impression! I will be back!

By Kirkland Smith on Dec 29, 2023

Liz was very helpful and had great energy!

By Bella howard on Dec 26, 2023

Liz is Awesome!!🤩

By Lisa Johnson (Monkey) on Dec 26, 2023

I called and spoke with Liz and she was so very helpful.

By Alexzandrea Henry on Dec 26, 2023

Trey Cox is a great supervisor! Highly recommended!

By Michael Thorin on Dec 26, 2023

The grounds are excellent and the property is amazing. Hannah is awesome, friendly and knowledgeable! A great place to live!

By Aaliyah Storey on Dec 22, 2023

Trey is a great supervisor

By Tia Bia on Dec 22, 2023

Trey Cox is an awesome supervisor! No one better!

By Kixx Life LLC on Dec 22, 2023

Just want to show my appreciation to Trey Cox awesome worker very dependable and great supervisor

By Alexus's Life on Dec 21, 2023

The maintenance men, Demond and Trey, are doing a great job with the environment they have.

By eric knight on Dec 21, 2023

Trey Cox is an amazing supervisor and great asset to the community!

By Kalyn Richardson on Dec 21, 2023

Trey Cox is truly a stand up supervisor. He goes over and beyond to ensure the tenants issues are resolved.

By Twin Johnson on Dec 21, 2023

Trey Cox is a Great supervisor and also very nice

By Tjaye Bryant on Dec 20, 2023

Mrs. Cheryl was amazing. She answered all of my questions an concerns.